Typically, I ship works out within 1-5 business days.

Once shipped, the shipping time will be based on your shipping selection at checkout. USPS Priority Mail typically takes 2–5 days for delivery, and USPS Ground Advantage takes 3–7 days within the U.S.

Orders shipping internationally may take longer.

If an item reaches you in damaged condition I will gladly replace it with a similar item of equal value. Damage must be documented within 3 days of delivery date.

If you are not satisfied with your purchase, you are welcome to return it for a refund within seven days of receiving your purchase (by delivery date as listed on the shipment tracking).

Buyers are responsible for the cost of processing fees and return shipping.

Please contact me if you have any questions!    

josephbounds@gmail.com

Yes, while I frequently make pieces of the same style, each one is unique. Please, keep in mind that all of my work is handmade and will have unique variations in each piece.

I do my best to accurately document my work. Please keep in mind that some glazes, colors, or surface effects can look slightly different in different lighting conditions. Typically, I keep photo editing to a bare minimum to preserve the accuracy of the images shown.

For items meant to hold liquid such as cups and mugs, I provide measurements in the description of the item listed.

Measurements are rounded to the nearest ounce, and measured when filled to about ¼ inch - ½ inch from the rim to ensure the pots can comfortably hold the amounts listed.

Sometimes. It depends on the work requested.

If you would like to commission something please reach out via the contact page or by email:

josephbounds@gmail.com

I tend to create in batches, but I do not have a strict schedule for shop uploads. Typically, I list new work for sale once every month or two.

If you would like notifications when new work is available, sign up for my newsletter. I send out updates once or twice a month with news about events or shop updates. You can sign up on the contact page.